Frequently Asked Questions

Monchi is a snackbox that lets you eat messy foods without getting your fingers dirty. With two fingers, ‘wear’ Monchi’s silicone lid like a glove so your hand never comes in contact with the food, and simply cap its lid back on when you’re done. Have convenience of eating on the go without bringing your entire kitchen cupboard along-- no wet wipes, running water, or cutlery needed.

Monchi was successfully crowdfunded on Kickstarter and brought to life by 766 backers.

Monchi is for everyone. Whether you’re a parent looking for an easier time hand-feeding your young ones on a picnic, or you’re a workaholic/gamerholic who doesn’t want cheeto dust all over your keyboard... Monchi has your hands covered.

We regret to inform our customers that due to shipping restrictions, we're unable to fulfil orders from Cuba, Iran, North Korean, Sierra Leone, Palestinian Territories South Sudan, Myanmar and Crimea Ukraine. If you have further enquiries about shipping destinations, please contact us at heymonchi@gmail.com.

Singapore: 4-6 business days

Other Countries: 10-14 business days

Due to hygiene reasons, we do not allow any returns or exchanges.

If your Monchi arrives cracked or damaged in any way, write to us at heymonchi@gmail.com with a picture of your purchase. We may be able to send you a refund or replacement on a case by case basis.

Monchi is made of two parts, the lid and the bowl. The lid is made with 100% food grade, FDA approved silicone that is BPA, BPS, PVC and Phthalate free.

We used silicone for several reasons:

• It is flexible and malleable, so Monchi can be used to grab food.
• It has been tested for all the safety standards for kids under three.
• It is bacteria, fungal and mold resistant. Perfect for keeping those yummy snacks safe!
• It can be wiped down easily and quickly.

Monchi’s container is made of Tritan plastic.

Here are some benefits of Tritan plastic:

• BPA-free - it is not manufactured with bisphenol A (BPA) or other bisphenol compounds, such as bisphenol S (BPS).
• It is impact-resistant, which means it is less likely to break or shatter as compared to other plastics.
• It is lighter than glass, while maintaining its glass-like transparency despite extended use and repeated washing.
• It is resistant to absorbing odors or stains.

Absolutely! Monchi is made with food-safe and food-grade materials. It is also dishwasher safe (top-rack only), freezer-safe and microwave-safe up to temperatures of 100 degrees Celsius.

Of course! Monchi measures 12cm x 10cm x 6cm, compact enough to fit into any lunch bag of your choosing, while still sufficiently sized for your break-time snacks.

Monchi’s lid is leakproof, so you don’t have to worry about any spillage or accidents.

• When using Monchi for the first time, gently wash it with warm soap and water by hand.
• Rinse Monchi with water and dish soap with every subsequent use. Do not let oils build up on surface.
• Avoid using abrasive cleaners or scouring pads on silicone. They leave scratches that catch food and oils easily.
• Make sure silicone is completely dry before using it. Air-drying may take several hours.
• When not in use, store Monchi in a cool and dry place.

For cleaning stubborn stains on silicone products you may try one of the following methods:

Natural Method:

1. Acid (Lemon juice or white vinegar)
Mix 1 part vinegar with 3 parts water and apply it to the silicone with a cloth or sponge.

2. Baking Soda
Mix equal parts water and baking soda to build a paste, and simply apply the paste onto the container. Allow for the paste to dry for about 15 minutes, and scrub away with warm water.

For Tougher Stains:

3. 3% Hydrogen Peroxide (can typically be found in the drugstore)
Since hydrogen peroxide is a slow-acting bleaching agent, simply place the discolored item in a bowl or sink and pour on enough hydrogen peroxide to cover the stained area. Let it soak for 24 hours. Rinse well in warm soapy water before using it.

4. Chlorine Bleach solution
Chlorine bleach is stronger and must be diluted. Add two tablespoons of bleach for every two cups of water. Submerge the stained item and soak for 24 hours. Rinse well in warm soapy water before using it.
You may also do a quick google search to verify and find more solutions to cleaning silicone stains.

Other tips to keep your silicone longer

1. Never use abrasive cleaners or scouring pads on silicone. They leave scratches that catch food and oils easily.

2. Wash silicone well after every use. Do not let oils build up on the surface.

3. Be sure that the silicone item is completely dry before using it. Air-drying may take several hours.

Sometimes, Monchi might get smudged by the toner ink from the packaging.

For cleaning difficult stains on silicone products you may try one of the following methods:

Natural Method:

1. Acid (Lemon juice or white vinegar): Mix 1 part vinegar with 3 parts water and apply it to the silicone with a cloth or sponge.

2. Baking Soda: Mix equal parts water and baking soda to build a paste, and simply apply the paste onto the container. Allow for the paste to dry for about 15 minutes, and scrub away with warm water.

For Tougher Stains:

3. 3% Hydrogen Peroxide (can typically be found in the drugstore): Since hydrogen peroxide is a slow-acting bleaching agent, simply place the discolored item in a bowl or sink and pour on enough hydrogen peroxide to cover the stained area. Let it soak for 24 hours. Rinse well in warm soapy water before using it.

4. Chlorine Bleach solution: Chlorine bleach is stronger and must be diluted. Add two tablespoons of bleach for every two cups of water. Submerge the stained item and soak for 24 hours. Rinse wellin warm soapy waterbefore using it.You may also do a quick google search to verify and find more solutions to cleaning silicone stains.

Other tips to keep your silicone longer

1. Never use abrasive cleaners or scouring pads on silicone. They leave scratches that catch food and oils easily.

2. Wash silicone well after every use. Do not let oils build up on the surface.

3. Be sure that the silicone item is completely dry before using it. Air-drying may take several hours.

Unfortunately, we do not have plans to list Monchi on Amazon. If you would like to adopt a Monchi, you may only do so through this website.

For any business inquiries or special requests, drop us a message on Instagram @heymonchi, email us at heymonchi@gmail.com, or contact us through this website.

We made a decision to replace Monchi’s squishy silicone container with a durable, Tritan™ plastic one.

The compressible base was originally designed to allow Monchi fingers to reach the base of the container easily. However after much user testing and refinements, we have found a more elegant way to achieve this function - a clear plastic base with a more flexible lid.

We understand some may have concerns about this change, so here are some quality of life improvements we hope it will bring:

• The new plastic container has a smooth and rounded shape, which makes it easier to clean and wash.
• Unlike silicone, the plastic container doesn’t heat up as quickly, so you won’t have to worry about your snacks getting too hot.
• The solid plastic container makes the snackbox more sturdy & less prone to leaking if it’s accidentally squeezed or squished around in your bag.
• A solid container allows the silicone lid to be capped on much more easily, as compared to a compressible base.
• We have optimised the thickness, depth & dimensions of Monchi to maximise its volume, fit the hands of both kids & adults, while allowing you to reach for your food easily.

We have made a post about the changes to Monchi’s container which you can view on our Instagram @heymonchi